Voicemail User Guide
To
Get Started – Initial Setup
1. Dial your voice mail number.
2. Press * to interrupt the greeting.
3. After the prompt, enter your temporary
passcode.
4. Prompts
will help you with three set-up steps:
A.
Create your own passcode.
B.
Record a greeting for your callers such as:
“Thank
you for calling. This is _________. I am unable to answer your call right
now. Please leave your name, telephone
number and a detailed message and I will return your call. Thank you for calling.”
Press R
(the 7 key) to review your greeting.
C.
Record your first and last name.
Press the R
(the 7 key) to listen to your recording.
D.
Listen to the system review and press X to
exit.
The system then says good-bye.
To Retrieve Your Messages
1. Dial your
voice mail number.
2. Press* to interrupt the greeting.
3.
After the prompt, enter your passcode.
4.
The system tells you how many messages you have and
plays the first unplayed message. After
playing the first message the system prompts you with:
Press P
(the 7 key) to Play the message again.
Press K
(the 5 key) to Keep the message in storage.
Press D
(the 3 key) to Discard the message.
Press M
(the 6 key) to Make a message.
Press A
(the 2 key) to Answer a message.
5.
Press X (the 9 key) to EXIT before
hanging up.
Tips for
Listening to a Message
* Rewinds
5 seconds
# Forwards
5 seconds
1 Pauses
for 30 seconds
2 Releases
the pause
8 Skips
a message
Changes to
Your Voice Mailbox
You may
change your greeting, name or passcode any time you want and as often as you
want.
1.
Dial your voice
mail number.
2.
Press* to interrupt the greeting.
3.
After the prompt, enter your passcode.
Press U
(the 8 key) for User options.
Press G
(the 4 key) to change your Greeting.
Press N
(the 6 key) to change your Name.
Press P
(the 7 key) to change your Passcode.
Press X
(the 9 key) to EXIT user options and save your changes.
Toll
Saver
When
calling from a pay phone, long distance or any phone and your voice mailbox rings
one time, you have no new messages.
Simply hang up. If there are new
messages in your voice mailbox, it does not ring but clicks directly into the
greeting.
Using the Network
When
you wish to send a message to someone’s voice mailbox in the Network, always
begin by calling your own voice mailbox first.
Your network includes voice mailboxes with the following prefixes:
1. Dial your
voice mail number.
2.
Press* to interrupt the greeting.
3.
After the prompt, enter your passcode.
4.
Press M (the 6 key) to Make a message or
press G (the 4 key) to Give a copy of an existing message.
6.
Enter the voice mailbox number of the person
you are making the message for. You may
enter additional voice mailbox numbers.
7.
Press # to record your message or comments. Wait for additional instructions.
Messaging Addressing Options:
Press M
again for Messaging addressing options:
C to mark your message Confidential
U to mark your message Urgent
R to request a Receipt
F for Future message delivery
Select the month, day and time for your message to be delivered up to 60
days in the future. The Voice Mail
system will direct you on how to mark the month, day and year. Press X to EXIT message
addressing options.
8.
Press X to send the message.
Distribution Lists
To Create or Modify a Distribution List
1.
Dial your
voice mail number.
2.
Press* to interrupt the greeting.
3.
After the prompt, enter your passcode.
4.
Press U (the 8 key) for User Options.
5.
Press L (the 5 key) for List.
6.
Enter the desired List Number (01 through 99).
7.
Press N (the 6 key) to Name the List.
8.
Press X (the 9 key) to save.
9.
Press A (the 2 key) to Add a voice
mailbox and the number of the person’s voice mailbox to be added to the
selected distribution list. Repeat this
process for each mailbox you want to add.
10. Press D
(the 3 key) to Drop a voice mailbox and the number of the person’s voice
mailbox to be dropped from the selected distribution list. Repeat this process for each mailbox you want
to drop.
11. Press P
(the 7 key) to Play the list.
12. Press X
(the 9 key) to save the changes to your distribution list and return to the
previous menu.
To
Make a Message for Distribution
When you
wish to send a message to one of your distribution lists always begin by
calling your own voice mail number first.
1.
Dial your
voice mail number.
2.
Press* to interrupt the greeting.
3.
After the prompt, enter your passcode.
4.
Press M (the 6 key) to Make a message
followed by the distribution list (01 through 99) desired.
5.
Press # and record your message.
6.
Press X to send your message.
You have
sent your message to all of the voice mail users programmed into the selected
distribution list. All recipients can
answer your message by pressing A (the 2 key) to Answer if they
wish.
About Voice
Mail
Voice mail
provides a dedicated, private phone number for totally accurate and
confidential message taking 7 days a week, 24 hours a day. Your calls are answered on the first ring in
your own voice. Voice mail offers
options not available with an ordinary answering service or answering machine.
·
You can receive 30 or more messages based on your
service plan.
·
You can keep messages to play at a later time or
forward them to another voice mail user on your network.
·
It will answer numerous calls simultaneously.
·
It doesn’t ring in your home or office so you don’t
need to be disturbed.
·
You can listen to your messages from any touch tone
phone in the world so access is convenient.
·
You can forward more than one phone to your voice
mailbox.
·
All messages are private. Only you can access your messages using your
personal passcode.
·
Each message is time stamped.
·
Even if you don’t have a telephone, your friends,
family and business contacts can always leave messages in your voice mailbox.
·
If you would like to know immediately when a message
has been left, there are several options available to notify a pager or
cellular phone.
Some
Helpful Hints
The system
is very responsive. You can rapidly give
it directions by just interrupting the voice prompts.
If you hang
up with out choosing an option such as K for Keep, the system
will automatically keep the message as a new message.
Your
greeting can be bypassed for frequent callers by hitting any key except Ž or 0.
You can press X to return to the previous menu and to EXIT
the system from the main menu.
Thank You for choosing
eGIX. We appreciate your business.